Rallio – Social Media for Franchises, Small & Local Business

Privacy Policy

Owner and Data Controller

SocialWise, Inc. (dba. Rallio) 7700 Irvine Center Drive, Suite 430 Irvine, CA 92618.

Contact email: support@rallio.com

Last Updated

June 20, 2024

Types of Data Collected

Rallio collects various types of Personal Data, including but not limited to:

  • Email addresses
  • First names
  • Last names
  • Phone numbers
  • Business details
  • Usage data

Methods of Data Collection

Data is collected through various methods, such as when you provide it directly to us or through automated systems when you use our services.

Use of Collected Data

Rallio uses the collected data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

Data Usage with OpenAI

Client Consent: Clients consent to the use of their data, including images and text, with OpenAI for generating social media posts, review responses, and AI-generated images. Rallio will implement security measures to protect client data during transmission to and from OpenAI.

Anonymization: Where possible, client data sent to OpenAI will be anonymized to minimize the risk of exposing personally identifiable information (PII).

Compliance with OpenAI Terms: The use of OpenAI’s services is subject to OpenAI’s terms and conditions. Clients acknowledge and agree to these terms.

Generated Content Review: Clients acknowledge that content generated by OpenAI may not always be accurate or appropriate and agree to review and approve any such content before publication.

Liability: Rallio is not liable for any claims arising from the use of AI-generated content provided by OpenAI.

Data Protection and Compliance: Rallio and the client agree to comply with all applicable data protection laws and regulations in connection with the use of OpenAI services. Rallio will implement reasonable security measures to protect client data during transmission to and from OpenAI.

Data Retention

Rallio will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

Rallio is committed to ensuring the security of your data. We use various security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure and we cannot guarantee its absolute security.

Data Sharing and Disclosure

Rallio may share your Personal Data with:

  • Service providers to monitor and analyze the use of our service
  • Affiliates to perform service-related tasks or to assist us in analyzing how our service is used
  • Law enforcement if required by law or to protect and defend the rights or property of Rallio

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right to rectification
  • The right to object
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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